Airport Data: Make the most of Type-B Message data

Counter at the gate. (C) HeikoR - Fotolia.comSolterbeck.net launches Floral Hall – an Intranet based tool to parse Type-B operational messages. This suite enables an airport to interpret automatically several kinds of operational messages like Load Message (LDM), Movement (MVT), Passenger Transfer Message (PTM) or inbound connection list. New is the Passenger Assistance List (PAL/CAL) for asking at transfer airports for assistance passenger with reduced mobility.

Instead of cooking down the appropriate flight event data by a black box, Floral Hall is based on XML formated Regular Expressions. Airline customers and the airport can find so a mutual understanding on the information, on which data billing and planning will later be relying on.

Accurate and timely data consolidation enables better service and more revenue at airports

Our experiences as consultant and software developer with European, Mid East and Asian airports show that in particular the level of detail, accuracy and reliability of data for billing, marketing and operations at airports appear to be better:

  • Invoices to airlines can be made faster and easier
  • Billing Complaints from Airlines go to zero
  • Easy and timely statistics
  • Potential for new routes or the optimization of existing routes through targeted programs (aiming to increase pax charges)
  • Reliable and timely data for logistical purposes at boarding or transfer points

In all these considerations, it generally does not matter where the airport is located, whether large or small, whether specializing in low-cost airlines or not, whether the focus is directed to air freight or passenger traffic.

Enhancing data control and reducing development costs

Floral Hall is for airports, which want to feed operational databases with additional information from airline or agent sources. Also for software companies, which want to add their portfolio products with a parsing environment. Solterbeck.net provides its suite as a blue print. Getting all sources and knowledge transfer our customers can have full control over the integration into their IT landscape.

Please refer to our Slideshare presentation. Here we lay down the architecture, the services and our price model.

Achieving the benefits with “Floral Hall” its introduction (implementation, developing interfaces, setting up the infrastructure, testing and training) lasts only three month. For further questions, please get in touch with us here …

Credit: Counter at the gate. (C) HeikoR – Fotolia.com

solterbeck.net launches today Twittairport – a web based tool to analyse Airports’ Twitter numbers

Sven Solterbeck at Social Media Airport Conference at WAW Chopin AirportSven is today at Warsaw airport to talk with Social Media Practioners about Airports on Twitter in numbers. His presentation can be seen here. The numbers behind the charts are based on our new web tool, we launched today: Twittairport.

Worldwide, there are approximately 10,000 airports. A small part of it uses the short message service Twitter. We have compiled two lists of more than 600 domestic and international airport companies and corporations in the past few months on our Twitter account “sven_solterbeck”. These particular airports we call Twittairports. Thus we are able to report the most important changes of these accounts based on monthly statistics.

Click here to dig into Twittairport … There you will find all reports on followers, friends and statuses to all Twittairports. This tool is free of charge. We are happy to share the data with you.


Picture Credit: Top – Sven Solterbeck at Social Media Airport Conference at WAW Chopin Airport. (C) Chopin Airport, 12.09.2013. Bottom – Slide share presentation Airports on Twitter in numbers. (C) Solterbeck.net, 12.09.2013

solterbeck.net today at first European Airports in Social Media Conference in Warsaw

“SimpliFlying and Warsaw Chopin Airport and are pleased to announce the first Airports in Social Media conference to be held in Europe”, as it is mentioned on Simpliflying’s website. The consultants are known experts in Social Media for Airlines and Airports. “In view of the growing importance of social media platforms as tools for communication between airports and passengers, we want to take this opportunity to discuss, with other experts, the latest trends in this area, look into different social media management models and best practices and share experiences.”

The conference will be held today in Warsaw. Our founder Sven Solterbeck is going to talk with practitioners about “Airports on Twitter in numbers. What can we learn?” Sven said that he would be pleased to meet with experienced and new #avgeeks. His presentation can be seen here.

solterbeck.net is Speaker at first European Airports in Social Media Conference, hosted by Warsaw Chopin International Airport

Chairs. (C) by Dmitry Sokolov - Fotolia.com“SimpliFlying and Warsaw Chopin Airport and are pleased to announce the first Airports in Social Media conference to be held in Europe”, as it is mentioned on Simpliflying’s website. The consultants are known experts in Social Media for Airlines and Airports. “In view of the growing importance of social media platforms as tools for communication between airports and passengers, we want to take this opportunity to discuss, with other experts, the latest trends in this area, look into different social media management models and best practices and share experiences.”

The conference will be held in Warsaw on 12-13 September 2012 (Courtyard by Marriott Warsaw Airport hotel). “The first day will be devoted to presentations by experts from SimpliFlying and Solterbeck.net, as well as practitioners from Heathrow, Warsaw and GdaƄsk airports. These will be followed by the MasterClass on the practical aspects of airport social media management on the second day of the conference.”

Our founder Sven Solterbeck is going to talk with practitioners about “Airports on Twitter in numbers. What can we learn?” Sven said that he would be pleased to meet with experienced and new #avgeeks.

For more information about the conference and for registration please refer to Simpliflying’s conference and master class website.

Photo Credit: Chairs. (C) by Dmitry Sokolov – Fotolia.com.

Airports, here is news for you: Parsing Type-B-Messages made easy

The Message Parser Toolkit (Version “Floral Hall”) enables an airport to interpret automatically operational messages like Load Message (LDM), Movement (MVT), Passenger Transfer Message (PTM) or the list of inbound transfer passengers. Instead of cooking down the appropriate flight event data by a black box, “Floral Hall” provides XML formated Regular Expressions. These technologies are well-known in the IT world. It is up to the airport to maintain the way of how to get the data. Airline customers and the airport can find so a mutual understanding on the information, on which billing and planning will later be relying on. The precious know-how of interpreting messages remains at the airport.

If you are seeking for a solution which can easily fill a gap in your current system, here is news for you: Parsing of Type-B-Messages made easy with Floral Hall. Please refer to our web demo, closer presentation, architecture, use cases and prices.

Photo credit: Direction signs to airports (C) by Joe Gough-Fotolia.com

“Floral Hall – The Do-it-yourself parser for type-b messages” is back online

After a server migration our micro site and demo application about “Floral Hall – The Do-it-yourself parser for type-b messages” is back online.

Our product, the Message Parser Toolkit (Version “Floral Hall”), enables an airport to interpret automatically operational messages like Load Message (LDM), Movement (MVT), Passenger Transfer Message (PTM) or the list of inbound transfer passengers. Instead of cooking down the appropriate figures by a black box, “Floral Hall” provides XML formated Regular Expressions. These technologies are well-known in the IT world. It is up to the airport to maintain the way of how to get the data. Airline customers and the airport can find so a mutual understanding on the information, on which billing and planning will later be relying on. The precious know-how of interpreting messages remains at the airport.

Do it yourself – Our tip for the easy parsing of Type-B messages

Plane Toss. (C) 2011 by Maksim Shebeko, Fotolia.Why should an airport company think about new tools to parse IATA regulated telegrams and other Type-B messages?

  • The detailing is not achieved with today’s systems
  • Other systems for the interpretation of traffic data can be overdosed: Redundant to AODB and too expensive and complex to introduce
  • Message formats are constantly changing. Thus, the airport company is extremely dependent on external companies and consultants.

That is why we recommend “Floral Hall”, the do-it-yourself parser for telegrams:

  • Our parser provides detailing for all type-B messages, like LDM, MVT, PTM, ICL, or CPM
  • “Floral Hall” includes the interpretation of traffic data in conjunction with the already at an airport company running systems such as SITA, Arinc, E-Mail, AODB, or ERP
  • The settings of the do-it-yourself parser are easy with the standard IT methods to make
  • The precious know-how of interpreting messages remains at the airport.

Challenge us: We are ainimg to proof our tool against your data. Test data from about two or four weeks would be a good source for a proof of concept. Afterwards we are able to present you the results. Your benefit? You will get accurate data, never before detailing in data and a process which is partially not rendundant to functionality of AODB or ERP.

Get a first look on “Floral Hall”. On our product micro site you will see the presentation layer of “Floral Hall” with few sample data.

Picture credit: Plane Toss. (C) 2011 by Maksim Shebeko, Fotolia.

Use cases of Floral Hall: The do-it-yourself parser for Type-B messages

Our new product, the Message Parser Toolkit (Version “Floral Hall”), enables an airport to interpret automatically operational messages like Load Message (LDM), Movement (MVT), Passenger Transfer Message (PTM) or the list of inbound transfer passengers. Instead of cooking down the appropriate figures by a black box, “Floral Hall” provides XML formated Regular Expressions. These technologies are well-known in the IT world. It is up to the airport to maintain the way of how to get the data. Airline customers and the airport can find so a mutual understanding on the information, on which billing and planning will later be relying on. The precious know-how of interpreting messages remains at the airport.

How to use “Floral Hall”?

Usually an airport can rely on his legacy systems like operational and commercial software to drive his business. Detailed traffic data are crucial input. In some cases a link between airline operational systems and airport operational systems might be missing. The interpreting of the often underlying Type-B messages (aka SITA or IATA messages) would help to raise the needed detailed information more timely and accurately. In our experiences we have seen a lot of airport IT landscapes, where these airline messages could be copied especially for the purposes of interpreting specific data for billing and research purposes. The technical paths are there. At the end it is a question of costs, time and occassion how the messages will reach at the end the instance of the airport.

The idea of “Floral Hall” is to parse automatically the Type-B messages without a doubt. The interpreted data can then be exported to the appropriate legacy system, like AODB or ERP. If message data parsing causes an error, then this is a trigger to add or change the XML regular expression rules within “Floral Hall”. Ideally all messages will finally be ok and be exported. The operating of “Floral Hall” can be in one hand – in the responsibility of the airport.

“Floral Hall” is so a bit independent from the common use of the legacy systems at the airport. “Floral Hall” might be the proof of data. But the processes of getting the flight declaration and documentation ready for further purposes (e.g. billing or statistics) are still the same and remain kept within the airport systems. Often the handling agent do have access to the airport’s operational system. So the agreed quality checks can be continued. No change of organisation is mandatory. But the data are more rapidly and accurately provided then ever before.

Airport’s benefit

The legacy systems and “Floral Hall” are literally independent from each other. The official instances of traffic data at an airport are still the AODB or ERP system. “Floral Hall” provides “only” the interpreted data elements from source messages. All indications to the data can be done at the airport systems or the airline’s sources. So that no big changes in both areas are needed at the end.

As far an airport wants to enhance their data needs, the airline is usually not involved, as far the enhancement relies on the message sources. Only “Floral Hall” has to be changed along with the enhancement of the appropriate airport system to store the new data.

The operating of “Floral Hall” remains in one hand in the responsibility of the airport. So that not too many cooks spoil the broth.

Take a look on our demo web message parser

If you would like to have more insight in the way of fast data collection then take a look on our web based “Floral Hall” example. This “Message List” is already a result of a background worker process, which grabs the particular message objects from a specific inbox. Based on the regular expression (see our PTM example), which you can specify as interpreter code for traffic figures, the system automatically validates the messages and shows the lack of data, where a message is improper.

The web interface is easy to use. Nearly on the top you can specify the filter criteria. A click on each of the column headers brings the list into another order. Click on “Details” hyperlink to open a new tab or window in your web browser to see more interpreted data from the selected message.

As far you filter the list by SMI = “LDM” and Status = “Ok”, then you would be able to export the selected data. In this example to a web service. If export is successful another browser window or tab is opening, where you can see the so exported data. Leave this view by closing the window or tab. In the grid pane please click on the button “Filter/Refresh Results” to update the Repeat Index column values. This column shows per each flight data set the numbers successful attempts of its uploading to AODB. In our case the system does only export LDM data to an imaginary AODB of our fictional reporting airport.

More information and as well this dummy application you will find at our “Floral Hall Micro Site”.

Monetise Air Traffic Data with Floral Hall at Airports

A couple of weeks ago, we haved talked here about a blueprint on capturing air traffic data at an airport for billing, marketing and operational purposes. “A significant improvement in data quality at airports within three months is possible”, we stated. In the meantime we developed a web application for parsing Type-B-Messages to be run in an airport’s intra- or extranet, called “Floral Hall”.

“Floral Hall” is a Do-It-Yourself parser for Type-B-Messages

The Message Parser Toolkit (Version “Floral Hall”) enables an airport to interpret automatically operational messages like Load Message (LDM), Movement (MVT), Passenger Transfer Message (PTM) or the list of inbound transfer passengers. Instead of cooking down the appropriate figures by a black box, “Floral Hall” provides XML formated Regular Expressions. These technologies are well-known in the IT world. It is up to the airport to maintain the way of how to get the data. Airline customers and the airport can find so a mutual understanding on the information, on which billing and planning will later be relying on. The precious know-how of interpreting messages remains at the airport.

Here are two basic channels of interest:

  • Data for primary tasks at the airport (operational control):
    Timely inter-company data exchange for example, Collaborative Decision Making (CDM), landside control, resource planning, information display (billboards, Internet, Teletext).
  • Data for secondary tasks at the airport (commercial control):
    Collection of specific and detailed flight event data for statistics, marketing, route planning and billing of charges.

Avoid paperware and Excel-Lists

In terms of operations, most airports are well prepared. Many operations are so much linked that a “grain of sand in the gears” can be felt immediately at several internal instances – as well inter-company. Optimization, security and fast response time are important objectives, which provide not only high demands on the operations but also on data quality, so that:

  • Invoices can be prepared faster and easier
  • Invoice complaints go to zero
  • Easy and timely statistics
  • Potential for new routes or the optimization of existing routes through targeted programs

Our Promise

Floral hall can be implemented within three months. It is independent from any AODB or ERP system or redundant middleware. It concentrates only on capturing data. It is a self-driven approach, where the airport (IT) is driving later the customisation. Take part in the core of our software development and save around a third of costs, own development would cause.

Challenge us

We are ainimg to proof our tool against your data. Test data from about two or four weeks would be a good source for a proof of concept. Afterwards we are able to present you the results. Your benefit? You will get accurate data, never before detailing in data and a process which is partially not rendundant to functionality of AODB or ERP.

Get a first look…

…on “Floral Hall”. On our product micro site you will see the presentation layer of “Floral Hall” with few sample data. Our stress test shows that the listing, paging, sorting or filtering of 1.5 Million generated messages will last only very few seconds. On the other side “Floral Hall” will take minimum system requirements.

Presentation credit: Monetise Air Traffic Data with Floral Hall at Airports: Do-it-yourself parser for Type-B-Messages, (C) solterbeck.net, August 2011.

“Distinct problems in the current genre of airport mobile apps strategies”

Airgate Solutions has claimed in a recent blog post, that “there are some distinct problems in the current genre of airport mobile apps strategies”. “There are a cluster of third-party application developers”, so the Airport business consultants, “rushing to offer airport passengers real-time information about gate location, nearby shops and restaurants, parking lot information, security checkpoint waits and airport reviews uploaded by travelers.”

They are missing

- cloud-based apps accessed via web browser
- multiple access points at an airport
- international standards
- free connectivity at airports.

Take a look on thier blog post to share their experiences not only as consultants as well as passengers.