Effective Passenger Communication at Melbourne Airport

Melbourne Airport SignEach month Solterbeck.net releases analysis about the share of interaction (replies and retweets) in the total number of tweets. In comparison to the total number of airports’ posts one can see how responsive their twitter service is. One airport might act more like a storyteller or like a proactive advisor. Other airports want to share the passengers’ moments with the social crowd and retweet other tweets.

Our web application Twittairport considers more than 880 airport Twitter handles. The accounts cover more than 5.8 million followers, 660 thousand friends and 77 thousand tweets every month.

Out of this Twittairport list there are now only three accounts @LCYFlightInfo (London City Airport), @DXBUpdates (Dubai Airports) and for a few weeks @MELflights (Melbourne Airport) with almost 100% reply share and interaction share. These three accounts are powered by Biztweet. This software is a product by the Irish start-up TIC.

“The BizTweet software solves the time-consuming problem for airports that is ‘social media.’ Innovatively, it uses real-time flight data from an airport’s operational systems and artificial intelligence (AI) to determine the content of each tweet, ensuring that every message is relevant to the consumer. By using Twitter’s real-time capabilities, TIC delivers the right, data-driven messages at the right time”, TIC’s CEO Paul Brugger wrote recently in a press release on the launch of Biztweet at Melbourne Airport.

BizTweet “went live in March, will assist passengers by providing them with operational flight information, including flight times, gate numbers and exclusive commercial messages sent directly to their mobile device. For passengers, the process is simple, and there are two ways you can register to receive the information: First of all, you can go to the Melbourne Airport website, find your flight on the arrival/departure pages, click on the Twitter icon and enter your Twitter handle. Alternatively, on the day of your flight, you can tweet @MELFlights with your flight number (i.e. @MELFlights AA123). Once you’ve registered, you’ll receive real-time updates as the flight progresses.”

Making passengers happy and well informed is one side. The other side is, that an airport will get as well an enormous data base, telling you a bit more on the departing passengers. Paul Brugger gave us an example: “For instance the 31 Mar was @MELflights busiest day with 208 tweets. @LCYFlightInfo sent 567 tweets on the same day. The most influential user of the service in Melbourne has some 1.11M followers. The most frequent users have been boarding Qantas flights followed by Jetstar.”

AirMeet: No more “Blind Dates” at the Airport

Waiting At The AirportDuring a 36-hour hackathon a colleague of mine, Alexey Valikov, and his team have developed “AirMeet”, a mobile app, which is able to overcome improvised pick ups at the arrival. The program ties greeters and travelers.

You may know the situation as a flight passenger or as someone who wants to pick up somebody at the airport. The difficulty is often to find the right place and the right time to meet each other at the arrival airport. Maybe both didn’t saw each other before. A lot of arrangements have to be taken. Sometimes only at the destination: ad hoc and improvised.

What is the idea behind the mobile app “AirMeet”? The passenger and as also the greeter will log into the app for a specific flight. Latter will then be notified via push messages when the envisaged flight departs and arrives, whether it is delayed or rescheduled. The app shows when and at which gate the flight arrives.

The key of this app is, that the passenger and the greeter will connect each other. After this handshake, both can inform each other for special arrangements, like “Just waiting for my luggage” or “Waiting at the exit XYZ”.

Here you can find some slides (in German language) about the idea and state of “AirMeet”:

Picture credits: Waiting woman. © by alexshalamov – Fotolia.com. Embedded tweets © by Alexey Valikov.

What can modern leaders learn from Beatles producer George Martin?

As it was reported today, George Martin, a British music producer, has passed away. He was 90. In 1962 he took four young musicians under contract that went under his baton as The Beatles in music history. Although Paul McCartney, John Lennon and George Harrison wrote ingenious compositions, it was George Martin, who had converted these pieces into new sound scapes and technological concepts.

From him the following quotation is handed down: The Beatles are “just great musicians and great writers, like Gershwin or Rodgers and Hammerstein. They are there in history, and the Beatles are there in history, too. They’ll be there in 100 years, too. But I won’t be.” If modesty would wear a name, it would be called George Martin.

George Martin is dead

In my blog post I would like to highlight a particular aspect of George Martin: This is leadership at eye level. I experience it in my current working environment. Modern and successful companies are reducing hierarchies. They tilt the pyramid. They are requiring a high degree of responsibility from employees and they will pay it back with transparency and appreciation.

George Martin was in 1962 already a known and respected music producer. In classical music, he was well versed. Then four snot-nosed upstarts came to his studio and introduced themselves. It would be easy for the master to adapt their music to the zeitgeist and to come down on them with a Martin sound.

But that was not his nature. Rather, he recognized the enormous creative potential of his proteges, he saw the absolute will to get to the top. He became their mentor, encouraged them to get aware of their own strength. He made the band familiar with classical music and taught them to break out of the standard Beat or R’n’B patterns. Martin created new technical possibilities for recording and for song mixing.

All this inspired the Beatles to flights of fancy. Martin unleashed an unexpected creativity. And where the members reached their limits, the producer gave them a helping hand. So John Lennon lacked the calm and perseverance, when it came to difficult tasks.

He might had been conscious in 1968 of the fact that The Beatles began to emancipate themselves. So he withdrew for a moment and let them doing their own. Although the so called “White Album” is one of their best records, this work documents the disintegration of the band and the end of their joint creative work. The Beatles saw that and they “returned” to Martin for their planned final masterpiece – the album “Abbey Road”. However, George Martin was very transactional at this point and said that he would take over the production, but only on his terms.

This shows that Martin – even at eye level – was able to make unpopular decisions. Two were of a sustainable importance for the band: His judgment led to the early dismissal of the band’s first drummer Pete Best. The second far-reaching decision concerned George Harrison. Mr. Martin was more concerned with Lennon and McCartney as to the also well gifted third composer of the band. He had simply underestimated the potential of George Harrison … what Mr. Martin later deeply regretted.

Yesterday we not only lost a visionary musician, producer and gentleman, but also a businessman who accompanied with his modern management style a congenial team of artists, studio engineers and employees of the record company to world fame.

By Sven Solterbeck.

Credit: The picture was taken from the artwork of George Martin’s tribute album “In My Life”. (C) 1998 by The Echo Label Ltd.

Twittairport: Updates on monthly Twitter Airport Statistics moved

Since August 2012 we reported every month the update on our Twittairport Statistics here in our Persistence Blog. We have moved that report to Twittairport’s Web Application Site.

Maybe this is more convenient for reader’s who are interested in the Twittairport Statistics.

Coming back on this blog to more or less regular articles about “Non-volatile thoughts on IT and business processes in the airport industry”.

Twittairport (Vol. 40): November Findings – Analyzing the Twitter accounts of 803 airports

Airports on Twitter in numbers: More than 800 accounts, more than 5.0 million followers, 620 thousand friends and nearly 77 thousand tweets last month. Twittairport by solterbeck.net is a free of charge tool. You are able to report the most important changes of worldwide airport’s Twitter accounts based on monthly statistics. There you will find all reports of followers, friends, and states of the world’s most extensive compilations on Twitter accounts from airports.

Twittairport’s monthly update

Here are our November 2015 findings:

Top airports by followers by number

  • No. 1: London Heathrow, UK (Twitter username: @HeathrowAirport, IATA code: LHR, last month’s rank: 1)
  • Full List …

Top airports by followers by change

  • No. 1: Gatwick Airport, London/UK (Twitter username: @Gatwick_Airport, IATA code: LGW, last month’s rank: 2)
  • Full List …

Top airports by friends by number

  • No. 1: Manchester Airport, UK (Twitter username: @manairport, IATA code: MAN, last month’s rank: 1)
  • Full List …

Top airports by friends by change

  • No. 1: OMA Aeropuertos, Mexico (Twitter username: @OMAeropuertos, IATA code: NTR, last month’s rank: 749)
  • Full List …

Top airports by statuses by number

  • No. 1: The official account of the Zulia (Venezuela) State Airports Black Gold, St Barbara and mainly the international airport La Chinita (Twitter username: @AeropuertoZulia, IATA code: MAR, last month’s rank: 1)
  • Full List …

Top airports by statuses by change

  • No. 1: The automated flight information service for London City Airport, London/UK (Twitter username: @LCYFlightInfo, IATA code: LCY, last month’s rank: 3)LCY almost double the next account in terms of volume (mainly but not solely down to the fog on Nov 2).
  • Full List …

Top airports by degree of Interaction

  • London City Airport – here @LCYFlightInfo (UK), Dubai – in particular @dxbupdates (United Arabic Emirates), Schiphol (Netherlands), London Heathrow Airport and London-Gatwick (UK) headed the list of Twittairports with the highest interaction of around 95%-100% replies and retweets. Almost all tweets these airports released were directs responses on requests and comments of their passengers, visitors and other stakeholders. These airports posted in November 2015 each between 741 and 8,344 tweets. All airports by degree of interaction …

Top Airports by number of Feedback

  • Caracas Airport, Venezuela (Twitter username: @svmi, IATA code: CCS) united 12,514 retweets and 1,188 favorites on 1,487 tweets. That is 59.67% of their whole November tweets.
  • All airports by number of Feedback …

The most rated Tweet by an Airport in November 2015 …

… is about the incident where a man with a grenade was arrested at LGW. At Day One after the Paris Terror Attacks on Nov 13.

Getting a list of the other Top rated Tweets in November …

Statuses by time of day & day of week

  • What day of the week the airports published their tweets? The Top Three Tweeting Days of the Week are Monday, Friday and Thursday (last month: Thursday, Friday and Tuesday). All airports by day of week …
  • What time of day the airports published their tweets? The most short messages had been tweeted daily between 8.00 h and 19.00 h (last month: 7.00 to 19.00). All airports by time of day …

Full Service Provider

  • According to the number of monthly tweets and its interaction one can state: Airports with more than 672 tweets per month (7 * 24 * 30) are very likely Twitter users, which have posted continuously during their daily operation time. These are airport accounts like @LCYFlightInfo, @aeropuertolara, @HeathrowAirport, @Aeropuertobna, @Schiphol, @SVMI, @AeropuertoZulia, … See Rank 1 to 17 of this list. As far you go through their timelines, you will see daily and regulary tweets posted between early morning and nighttime.

Top Countries, where the Airports have most tweeted

Which country had the highest number of new tweets in November 2015 posted by airports? UK have gone to the top in terms of country with 18K tweets. @LCYFlightInfo account for almost half of these. All top countries …

More information?

You want to get more insight in airports on Twitter? “Twittairport” guides you through the numbers! Start here …

As far you would like to know a bit more about the data or if you would like to ask for the entire list of airports, please leave us a comment or send an e-mail to sven@solterbeck.net.

Twittairport (Vol. 39): October Findings – Analyzing the Twitter accounts of 803 airports

Airports on Twitter in numbers: More than 800 accounts, more than 5.0 million followers, 620 thousand friends and almost 77 thousand tweets last month. Twittairport by solterbeck.net is a free of charge tool. You are able to report the most important changes of worldwide airport’s Twitter accounts based on monthly statistics. There you will find all reports of followers, friends, and states of the world’s most extensive compilations on Twitter accounts from airports.

Twittairport’s monthly update

Here are our October 2015 findings:

Top airports by followers by number

  • No. 1: London Heathrow, UK (Twitter username: @HeathrowAirport, IATA code: LHR, last month’s rank: 1)
  • Full List …

Top airports by followers by change

Top airports by friends by number

  • No. 1: Manchester Airport, UK (Twitter username: @manairport, IATA code: MAN, last month’s rank: 1)
  • Full List …

Top airports by friends by change

  • No. 1: OMA Aeropuertos, Mexico (Twitter username: @OMAeropuertos, IATA code: NTR, last month’s rank: 749)
  • Full List …

Top airports by statuses by number

  • No. 1: The official account of the Zulia (Venezuela) State Airports Black Gold, St Barbara and mainly the international airport La Chinita (Twitter username: @AeropuertoZulia, IATA code: MAR, last month’s rank: 1)
  • Full List …

Top airports by statuses by change

  • No. 1: Aeropuerto Internacional Jacinto Lara in Barquisimeto, Venezuela (Twitter username: @aeropuertolara, IATA code: BRM, last month’s rank: 2)
  • Full List …

Top airports by degree of Interaction

  • London City Airport – here @LCYFlightInfo (UK), Dubai – in particular @dxbupdates (United Arabic Emirates), Schiphol (Netherlands), London Heathrow Airport and London-Gatwick (UK) headed the list of Twittairports with the highest interaction of around 96%-100% replies and retweets. Almost all tweets these airports released were directs responses on requests and comments of their passengers, visitors and other stakeholders. These airports posted in October 2015 each between 718 and 4,831 tweets. All airports by degree of interaction …

Top Airports by number of Feedback

  • Caracas Airport, Venezuela (Twitter username: @svmi, IATA code: CCS) united 16,296 retweets and 1,166 favorites on 3,098 tweets. That is 56.07% of their October tweets.
  • All airports by number of Feedback …

The most rated Tweet by an Airport in October 2015 …

… is about the landing of the “Antonov An-124 Ruslan” heavy transport aircraft at Centrair Airport (Nagoya, Japan). Due of a not appropriate translation we don’t have any idea about further meaning of this tweet.

Getting a list of the other Top rated Tweets in October …

Statuses by time of day & day of week

  • What day of the week the airports published their tweets? The Top Three Tweeting Days of the Week are Thursday, Friday and Tuesday (last month: Wednesday, Tuesday and Monday). All airports by day of week …
  • What time of day the airports published their tweets? The most short messages had been tweeted daily between 7.00 h and 19.00 h (last month: 8.00 to 18.00). All airports by time of day …

Full Service Provider

  • According to the number of monthly tweets and its interaction one can state: Airports with more than 672 tweets per month (7 * 24 * 30) are very likely Twitter users, which have posted continuously during their daily operation time. These are airport accounts like @aeropuertolara, @HeathrowAirport, @LCYFlightInfo, @AeropuertoZulia, @Schiphol, @SVMI, @Aeropuertobna, @Gatwick_Airport, … See Rank 1 to 17 of this list. As far you go through their timelines, you will see daily and regulary tweets posted between early morning and nighttime.

Top Countries, where the Airports have most tweeted

Which country had the highest number of new tweets in October 2015 posted by airports? Total number of new tweets at the end of October 2015: 76,652. 21,451 of them were posted by 25 Venezulian Airports. They’ve counted more than 5,800 tweets per month more than 59 British Twittairports. All top countries …

More information?

You want to get more insight in airports on Twitter? “Twittairport” guides you through the numbers! Start here …

As far you would like to know a bit more about the data or if you would like to ask for the entire list of airports, please leave us a comment or send an e-mail to sven@solterbeck.net.

Twittairport (Vol. 38): September Findings – Analyzing the Twitter accounts of 759 airports

Airports on Twitter in numbers: More than 750 accounts, more than 4.8 million followers, 603 thousand friends and almost 73 thousand tweets last month. Twittairport by solterbeck.net is a free of charge tool. You are able to report the most important changes of worldwide airport’s Twitter accounts based on monthly statistics. There you will find all reports of followers, friends, and states of the world’s most extensive compilations on Twitter accounts from airports.

Twittairport’s monthly update

Here are our September 2015 findings:

Top airports by followers by number

  • No. 1: London Heathrow, UK (Twitter username: @HeathrowAirport, IATA code: LHR, last month’s rank: 1)
  • Full List …

Top airports by followers by change

Top airports by friends by number

  • No. 1: Manchester Airport, UK (Twitter username: @manairport, IATA code: MAN, last month’s rank: 2)
  • Full List …

Top airports by friends by change

  • No. 1: Leeds Bradford Airport, UK (Twitter username: @LBIAirport, IATA code: LBA, last month’s rank: 2)
  • Full List …

Top airports by statuses by number

  • No. 1: The official account of the Zulia (Venezuela) State Airports Black Gold, St Barbara and mainly the international airport La Chinita (Twitter username: @AeropuertoZulia, IATA code: MAR, last month’s rank: 1)
  • Full List …

Top airports by statuses by change

  • No. 1: Aeropuerto Internacional Jacinto Lara in Barquisimeto, Venezuela (Twitter username: @aeropuertolara, IATA code: BRM, last month’s rank: 2)
  • Full List …

Top airports by degree of Interaction

  • London City Airport – here @LCYFlightInfo (UK), Dubai – in particular @dxbupdates (United Arabic Emirates), Santo Domingo (Venezuela), Schiphol (Netherlands) and London-Gatwick (UK) headed the list of Twittairports with the highest interaction of around 96%-100% replies and retweets. Almost all tweets these airports released were directs responses on requests and comments of their passengers, visitors and other stakeholders. These airports posted in September 2015 each between 747 and 4,171 tweets. All airports by degree of interaction …
  • We have found some differences: London responded, for example, one hundred percent only to passengers’ requests. And Santo Domingo posted extremely frequent retweets.

Top Airports by number of Feedback

  • Caracas Airport, Venezuela (Twitter username: @svmi, IATA code: CCS) united 16,353 retweets and 1,362 favorites on 3,244 tweets. That is 62.76% of their September tweets.
  • All airports by number of Feedback …

The most rated Tweet by an Airport in September 2015 …

… is another soccer related Tweet with referring to Premiers League’s Deadkine Day on September, 1st. Yet other mosted rated tweets mentioned the #DeadlineDay.

Getting a list of the other Top rated Tweets in September …

Statuses by time of day & day of week

  • What day of the week the airports published their tweets? The Top Three Tweeting Days of the Week are Wednesday, Tuesday and Monday (last month: Monday, Wednesday and Friday). All airports by day of week …
  • What time of day the airports published their tweets? The most short messages had been tweeted daily between 8.00 h and 18.00 h (last month: 8.00 to 18.00). All airports by time of day …

Full Service Provider

  • According to the number of monthly tweets and its interaction one can state: Airports with more than 672 tweets per month (7 * 24 * 30) are very likely Twitter users, which have posted continuously during their daily operation time. These are airport accounts like @aeropuertolara, @LCYFlightInfo, @Aeropuertobna, @AeropuertoZulia, @Schiphol, @SVMI, @Gatwick_Airport, … See Rank 1 to 20 of this list. As far you go through their timelines, you will see daily and regulary tweets posted between early morning and nighttime.

Top Countries, where the Airports have most tweeted

Which country had the highest number of new tweets in September 2015 posted by airports? Total number of new tweets at the end of September 2015: 72,912. More than 20,974 of them were posted by 25 Venezulian Airports. They’ve counted more than 9,100 tweets per month more than 59 British Twittairports. All top countries …

More information?

You want to get more insight in airports on Twitter? “Twittairport” guides you through the numbers! Start here …

As far you would like to know a bit more about the data or if you would like to ask for the entire list of airports, please leave us a comment or send an e-mail to sven@solterbeck.net.

Twittairport (Vol. 37): August Findings – Analyzing the Twitter accounts of 756 airports

Airports on Twitter in numbers: More than 750 accounts, more than 4.7 million followers, 736 thousand friends and 72 thousand tweets last month. Twittairport by solterbeck.net is a free of charge tool. You are able to report the most important changes of worldwide airport’s Twitter accounts based on monthly statistics. There you will find all reports of followers, friends, and states of the world’s most extensive compilations on Twitter accounts from airports.

Twittairport’s monthly update

Here are our August 2015 findings:

Top airports by followers by number

  • No. 1: London Heathrow, UK (Twitter username: @HeathrowAirport, IATA code: LHR, last month’s rank: 1)
  • Full List …

Top airports by followers by change

  • No. 1: Dubai International Airport (DXB) and Al Maktoum Airport (DWC), U.A.E. (Twitter username: @DubaiAirports, IATA code: DXB, last month’s rank: 2)
  • Full List …
  • Dubai Airports is operating two Twitter accounts: @DubaiAirports and @dxbupdates (Providing real-time flight information service for Twitter users). @AlMaktoum_Guide, which is “providing information on Al Maktoum International Airport & Dubai World Central” is not an official handle by Dubai Airports.

Top airports by friends by number

  • No. 1: London Heathrow, UK (Twitter username: @HeathrowAirport, IATA code: LHR, last month’s rank: 1)
  • Full List …

Top airports by friends by change

  • No. 1: Edmonton International Airport, Canada (Twitter username: @FlyEIA, IATA code: YEG, last month’s rank: 2)
  • Full List …

Top airports by statuses by number

  • No. 1: The official account of the Zulia (Venezuela) State Airports Black Gold, St Barbara and mainly the international airport La Chinita (Twitter username: @AeropuertoZulia, IATA code: MAR, last month’s rank: 1)
  • Full List …

Top airports by statuses by change

  • No. 1: Aeropuerto Internacional Jacinto Lara in Barquisimeto, Venezuela (Twitter username: @aeropuertolara, IATA code: BRM, last month’s rank: 2)
  • Full List …

Top airports by degree of Interaction

  • London City Airport – here @LCYFlightInfo (UK), Dubai – in particular @dxbupdates (United Arabic Emirates), Schiphol (Netherlands) and Santo Domingo (Venezuela) headed the list of Twittairports with the highest interaction of around 99%-100% replies and retweets. Almost all tweets these airports released were directs responses on requests and comments of their passengers, visitors and other stakeholders. These airports posted in August 2015 each between 1,003 and 3,207 tweets. All airports by degree of interaction …
  • We have found some differences: London responded, for example, one hundred percent only to passengers’ requests. And Santo Domingo posted extremely frequent retweets.

Top Airports by number of Feedback

  • Caracas Airport, Venezuela (Twitter username: @svmi, IATA code: CCS) united 18,880 retweets and 1,242 favorites on 3,244 tweets. That is 63.47% of their August tweets.
  • All airports by number of Feedback …

The most rated Tweet by an Airport in August 2015 …

… is another sports related Tweet.

Abu Dhabi Airport retweeted Etihad Airways: “We welcome the @ittihad football club at the start of their training camp in @AUH Luxury Lounge.” @ittihad ist the Twitter handle from Al-Ittihad Club, also known as Al-Ittihad, and it’s meaning United. Is a Saudi Premier League football club based in Jeddah, according to Wikipedia.

Getting a list of the other Top rated Tweets in August …

Statuses by time of day & day of week

  • What day of the week the airports published their tweets? The Top Three Tweeting Days of the Week are Monday, Wednesday and Friday (last month: Wednesday, Thursday and Friday). All airports by day of week …
  • What time of day the airports published their tweets? The most short messages had been tweeted daily between 8.00 h and 18.00 h (last month: 8.00 to 18.00). All airports by time of day …

Full Service Provider

  • According to the number of monthly tweets and its interaction one can state: Airports with more than 672 tweets per month (7 * 24 * 30) are very likely Twitter users, which have posted continuously during their daily operation time. These are airport accounts like @aeropuertolara, @LCYFlightInfo, @SVMI, @Schiphol, @AeropuertoZulia, @Santo_Doming, @Gatwick_Airport, … See Rank 1 to 20 of this list. As far you go through their timelines, you will see daily and regulary tweets posted between early morning and nighttime.

Top Countries, where the Airports have most tweeted

Which country had the highest number of new tweets in August 2015 posted by airports? Total number of new tweets at the end of August 2015: 71,548. More than 18,600 of them were posted by 25 Venezulian Airports. They’ve counted more than 6,600 tweets per month more than 236 US American Twittairports. All top countries …

More information?

You want to get more insight in airports on Twitter? “Twittairport” guides you through the numbers! Start here …

As far you would like to know a bit more about the data or if you would like to ask for the entire list of airports, please leave us a comment or send an e-mail to sven@solterbeck.net.

Twittairport (Vol. 36): July Findings – Analyzing the Twitter accounts of 757 airports

Airports on Twitter in numbers: More than 750 accounts, more than 4.6 million followers, 735 thousand friends and 72 thousand tweets every month. Twittairport by solterbeck.net is a free of charge tool. You are able to report the most important changes of worldwide airport’s Twitter accounts based on monthly statistics. There you will find all reports of followers, friends, and states of the world’s most extensive compilations on Twitter accounts from airports.

Twittairport’s monthly update

Here are our July 2015 findings:

Top airports by followers by number

  • No. 1: London Heathrow, UK (Twitter username: @HeathrowAirport, IATA code: LHR, last month’s rank: 1)
  • Full List …

Top airports by followers by change

  • No. 1:Hamad International Airport, Qatar (Twitter username: @HIAQatar, IATA code: DOH, last month’s rank: 25)
    HIAQatar won in July almost 50,000 new followers. We have asked the press department of Hamad International Airport. But unfortunately we’ve got no answer from them. We are still curious about this amount.
  • Full List …

Top airports by friends by number

  • No. 1: London Heathrow, UK (Twitter username: @HeathrowAirport, IATA code: LHR, last month’s rank: 1)
  • Full List …

Top airports by friends by change

  • No. 1: OMA Aeropuertos, Mexico (Twitter username: @OMAeropuertos, IATA code: NTR, last month’s rank: 749)
  • Full List …

Top airports by statuses by number

  • No. 1: The official account of the Zulia (Venezuela) State Airports Black Gold, St Barbara and mainly the international airport La Chinita (Twitter username: @AeropuertoZulia, IATA code: MAR, last month’s rank: 1)
  • Full List …

Top airports by statuses by change

  • No. 1: Aeropuerto Internacional Jacinto Lara in Barquisimeto, Venezuela (Twitter username: @aeropuertolara, IATA code: BRM, last month’s rank: 2)
  • Full List …

Top airports by degree of Interaction

  • London City Airport – here @LCYFlightInfo (UK), Dubai – in particular @dxbupdates (United Arabic Emirates), Schiphol (Netherlands), Infraero (State owned airport group in Brasil) and London Gatwick Airport (LGW) headed the list of Twittairports with the highest interaction of around 94%-100% replies and retweets. Almost all tweets these airports released were directs responses on requests and comments of their passengers, visitors and other stakeholders. These airports posted in July 2015 each between 1,885 and 3,229 tweets. All airports by degree of interaction …

Top Airports by number of Feedback

  • Caracas Airport, Venezuela (Twitter username: @svmi, IATA code: CCS) united 24,242 retweets and 1,203 favorites on 2,156 tweets. That is 69.68% of their July tweets. All airports by number of Feedback …

The most rated Tweet by an Airport in July 2015 …

came from Miami International Airport, USA (Twitter username: @flymia). Obviously baseball player Dwyane Wade has signed another year at Miami Heats. MIA welcomed this news with a tweet.

Statuses by time of day & day of week

  • What day of the week the airports published their tweets? The Top Three Tweeting Days of the Week are Wednesday, Thursday and Friday (last month: Monday, Tuesday and Friday). All airports by day of week …
  • What time of day the airports published their tweets? The most short messages had been tweeted daily between 8.00 h and 18.00 h (last month: 8.00 to 18.00). All airports by time of day …

Full Service Provider

  • According to the number of monthly tweets and its interaction one can state: Airports with more than 672 tweets per month (7 * 24 * 30) are very likely Twitter users, which have posted continuously during their daily operation time. These are airport accounts like @aeropuertolara, @LCYFlightInfo, @InfraeroBrasil, @SVMI, @AeropuertoZulia, @Schiphol, @Gatwick_Airport, @Santo_Doming, @HeathrowAirport, @Airport_FRA, … See Rank 1 to 23 of this list. As far you go through their timelines, you will see daily and regulary tweets posted between early morning and nighttime.

Top Countries, where the Airports have most tweeted

Which country had the highest number of new tweets in July 2015 posted by airports? Total number of new tweets at the end of July 2015: 72,630. Almost 17,600 of them were posted by 25 Venezulian Airports. They’ve counted more than 4,300 tweets per month more than 236 US American Twittairports. All top countries …

More information?

You want to get more insight in airports on Twitter? “Twittairport” guides you through the numbers! Start here …

As far you would like to know a bit more about the data or if you would like to ask for the entire list of airports, please leave us a comment or send an e-mail to sven@solterbeck.net.

Which Twitter users are followed most by the Twittairports?

A couple of days ago we’ve asked, which Twitter users follow the most Twittairport accounts. Actually we do have 756 airport users in our Twittairport list. Let’s take a look on the opposite side. Which Twitter users are followed most by the Twittairports?

We have analysed more than 730,000 followings (friends) of the listed Twittairports.

Top 10 Twittairport Followings

  • No. 1: @HeathrowAirport
    London Heathrow Airport(Location: UK, already one of the top Twittairports)
    Is followed by 298 Twittairports
  • No. 2: @AmericanAir
    American Airlines (USA, Air Transport)
    Is followed by 298 Twittairports
  • No. 3: @Delta
    Delta Airlines (USA, Air Transport)
    Is followed by 267 Twittairports
  • No. 4: @IATA
    International Air Transport Association (Canada, Air Transport)
    Is followed by 255 Twittairports
  • No. 5: @airportscouncil
    Airports Council International-North America (USA/Canada, Airports)
    Is followed by 245 Twittairports
  • No. 6: @AviationWeek
    Aviation Week (USA, Aviation Media)
    Is followed by 242 Twittairports
  • No. 7: @British_Airways
    British Airways (UK, Air Transport)
    Is followed by 237 Twittairports
  • No. 8: @Gatwick_Airport
    London Gatwick Airport (UK, Airports)
    Is followed by 235 Twittairports
  • No. 9: @USAirways
    US Airways (USA, Air Transport)
    Is followed by 235 Twittairports
  • No. 10: @United
    United Airlines (USA, Air Transport)
    Is followed by 233 Twittairports

State: 20.07.2015, (C) by Twittairport.com

Mainly airports, airlines and organizations are among the Twitter users, which are followed same by hundreds of Twittairports.

Our handle @Sven_solterbeck is on Number 130 with 118 following Twittairports.