Twittairport (Vol. 34): May Findings – Analyzing the Twitter accounts of 754 airports

Airports on Twitter in numbers: More than 750 accounts, more than 4.2 million followers, 720 thousand friends and almost 60 thousand tweets every month. Twittairport by solterbeck.net is a free of charge tool. You are able to report the most important changes of worldwide airport’s Twitter accounts based on monthly statistics. There you will find all reports of followers, friends, and states of the world’s most extensive compilations on Twitter accounts from airports.

Twittairport’s monthly update

Here are our May 2015 findings:

Top airports by followers by number

  • No. 1: London Heathrow, UK (Twitter username: @HeathrowAirport, IATA code: LHR, last month’s rank: 1)
  • Full List …

Top airports by followers by change

  • No. 1:Chopin Airport Warsaw, Poland (Twitter username: @ChopinAirports, IATA code: WAW, last month’s rank: 3)
  • Full List …

Top airports by friends by number

  • No. 1: London Heathrow, UK (Twitter username: @HeathrowAirport, IATA code: LHR, last month’s rank: 1)
  • Full List …

Top airports by friends by change

  • No. 1: Santa Monica Municipal Airport, USA (Twitter username: @SantaMonicaAir, IATA code: SMO, last month’s rank: 208)
  • Full List …

Top airports by statuses by number

  • No. 1: The official account of the Zulia (Venezuela) State Airports Black Gold, St Barbara and mainly the international airport La Chinita (Twitter username: @AeropuertoZulia, IATA code: MAR, last month’s rank: 1)
  • Full List …

Top airports by statuses by change

  • No. 1: Aeropuerto Internacional Jacinto Lara in Barquisimeto, Venezuela (Twitter username: @aeropuertolara, IATA code: BRM, last month’s rank: 2)
  • Full List …

Top airports by degree of Interaction

  • Dubai – in particular @dxbupdates (United Arabic Emirates), Santo Domingo (Venezuela), Schiphol (Netherlands), Heathrow Airport and Gatwick (both UK) headed the list of Twittairports with the highest interaction of around 96%-100% replies and retweets. Almost all tweets these airports released were directs responses on requests and comments of their passengers, visitors and other stakeholders. These airports posted in May 2015 each between 900 and 2,200 tweets. All airports by degree of interaction …

Top Airports by number of Feedback

  • Caracas Airport, Venezuela (Twitter username: @svmi, IATA code: CCS) united 4,070 retweets and 696 favorites on 1,407 tweets. That is 43.85% of their May tweets. Looking on the other Top 10 airports: Three of four tweets Bologna Airport, Italy (Twitter username: @BLQairport, IATA code: BLQ) released in May were retweeted or favorites by their followers and other Twitter users. Last month’s top Malaysia Airports, Malaysia (Twitter username: @MY_Airports, IATA code: KUL, currently at No. 11) had have a Feedback share of 86.68%. All airports by number of Feedback …

The most rated Tweet by an Airport in May 2015 …

came from Warsaw Modlin Airport. On 24 May 2015 they have asked their followers for Support. They posted: “Remember Modlin, the cheapest …”. Thousands of followers and other Twitter users felt challenged by commenting on this Skeleton of a sentence.

Statuses by time of day & day of week

  • What day of the week the airports published their tweets? The Top Three Tweeting Days of the Week are Friday, Thursday and Wednesday (last month: Wednesday, Thursday, Tuesday). All airports by day of week …
  • What time of day the airports published their tweets? The most short messages had been tweeted daily between 8.00 h and 17.00 h (last month: 8.00 to 17.00). All airports by time of day …

Full Service Provider

  • According to the number of monthly tweets and its interaction one can state: Airports with more than 672 tweets per month (7 * 24 * 30) are very likely Twitter users, which have posted continuously during their daily operation time. These are airport accounts like @aeropuertolara, @AeropuertoZulia, @SVMI, @Schiphol, @Gatwick_Airport, @HeathrowAirport, @dxbupdates, … See Rank 1 to 17 of this list. As far you go through their timelines, you will see daily and regulary tweets posted between early morning and nighttime.

A new report: Top Countries, where the Airports have most tweeted

Which country had the highest number of new tweets in May 2015 posted by airports? Total number of new tweets at the end of May 2015: 59,223. More than 14,800 of them were posted by 25 Venezulian Airports. They’ve counted almost 3,500 tweets per month more than 236 US American Twittairports. All top countries …

More information?

You want to get more insight in airports on Twitter? “Twittairport” guides you through the numbers! Start here …

As far you would like to know a bit more about the data or if you would like to ask for the entire list of airports, please leave us a comment or send an e-mail to sven@solterbeck.net.

Most rated tweets by airports in April 2015: Soccer, the most beautiful thing in the world!

Which tweets by airports got in April 2015 the most retweets and favorites from followers and other Twitter users? Our web based analysing tool Twittairport is reporting the list of the most retweeted and favorited statuses. The table shows the recent airport’s statuses, which were rated 50 times or more.

For the ten top rated statuses in April 2015 we have the Tweet embedded here.

No. 1 – Manchester Airport

Obviously the Dutch Soccer Player Memphis Depay was seen at Manchester Airport. In early July, Mr Depay will switch to Manchester United.

No. 2 – London Heathrow Airport

No. 3 – Chubu Centrair International Airport (Nagoya/Japan)

At 30 April the world’s largest cruise ship “Voyager of the Seas” was going to pass the Port of Nagoya. “It is also good combination of planes and large vessels”, Centrair tweeted further.

No. 4 – London Gatwick Airport

No. 5 – Dublin Airport (Ireland)

No. 6 – Vancouver Airport

No. 7 – Milwaukee’s ‎Mitchell Airport

No. 8 – Dortmund Airport

Another Soccer Tweet! Dortmund Airport tweeted: “Tonight the club meets in the German Cup semi-final to Bayern Munich. We keep our fingers crossed boys!” It helped, Dortmund won with 3:1.

No. 9 – Dublin Airport (Ireland)

No. 10 – Memphis Airport

More information?

You want to get more insight in airports on Twitter? “Twittairport” guides you through the numbers! Start here …

As far you would like to know a bit more about the data or if you would like to ask for the entire list of airports, please leave us a comment or send an e-mail to sven@solterbeck.net.

Twittairport (Vol. 33): April Findings – Analyzing the Twitter accounts of 754 airports

Airports on Twitter in numbers: More than 750 accounts, more than 4.1 million followers, 720 thousand friends and 50 thousand tweets every month. Twittairport by solterbeck.net is a free of charge tool. You are able to report the most important changes of worldwide airport’s Twitter accounts based on monthly statistics. There you will find all reports of followers, friends, and states of the world’s most extensive compilations on Twitter accounts from airports.

Twittairport’s monthly update

Here are our April 2015 findings:

Top airports by followers by number

  • No. 1: London Heathrow (Twitter username: @HeathrowAirport, IATA code: LHR, last month’s rank: 1)
  • Full List …

Top airports by followers by change

  • No. 1:Dubai Airport (Twitter username: @DubaiAirports, IATA code: DXB, last month’s rank: 1)
  • Full List …

Top airports by friends by number

  • No. 1: London Heathrow (Twitter username: @HeathrowAirport, IATA code: LHR, last month’s rank: 1)
  • Full List …

Top airports by friends by change

  • No. 1: Leeds Bradford Airport, UK (Twitter username: @LBIAirport, IATA code: LBA, last month’s rank: 2)
  • Full List …

Top airports by statuses by number

  • No. 1: The official account of the Zulia (Venezuela) State Airports Black Gold, St Barbara and mainly the international airport La Chinita (Twitter username: @AeropuertoZulia, IATA code: MAR, last month’s rank: 1)
  • Full List …

Top airports by statuses by change

  • No. 1: The official account of the Zulia (Venezuela) State Airports Black Gold, St Barbara and mainly the international airport La Chinita (Twitter username: @AeropuertoZulia, IATA code: MAR, last month’s rank: 2)
  • Full List …

Top airports by degree of Interaction

  • Santo Domingo (Venezuela), Dubai – in particular @dxbupdates (United Arabic Emirates), Schiphol (Netherlands), Heathrow Airport and Gatwick (both UK) headed the list of Twittairports with the highest interaction of around 94%-100% replies and retweets. Almost all tweets these airports released were directs responses on requests and comments of their passengers, visitors and other stakeholders. These airports posted in March 2015 each between 1,400 and 2,000 tweets. All airports by degree of interaction …

Top Airports by number of Feedback

  • Caracas Airport, Venezuela (Twitter username: @svmi, IATA code: CCS) united 3,695 retweets and 595 favorites on 1,302 tweets. That is 44.24% of their April tweets. Looking on the other Top 10 airports: Three of four tweets Malaysia Airports, Malaysia (Twitter username: @MY_Airports, IATA code: KUL) released in April were retweeted or favorites by their followers and other Twitter users. All airports by number of Feedback …

Statuses by time of day & day of week

  • What day of the week the airports published their tweets? The Top Three Tweeting Days of the Week are Wednesday, Thursday, Tuesday (last month: Monday, Tuesday and Thursday). All airports by day of week …
  • What time of day the airports published their tweets? The most short messages had been tweeted daily between 8.00 h and 17.00 h (last month: 9.00 to 16.00). All airports by time of day …

Full Service Provider

  • According to the number of monthly tweets and its interaction one can state: Airports with more than 672 tweets per month (7 * 24 * 30) are very likely Twitter users, which have posted continuously during their daily operation time. These are airport accounts like @aeropuertolara, @AeropuertoZulia, @SVMI, @Schiphol, @Gatwick_Airport, @HeathrowAirport, @dxbupdates, … See Rank 1 to 19 of this list. As far you go through their timelines, you will see daily and regulary tweets posted between early morning and nighttime.

Learn more about Twittairport

If you now enter our Twittairport Web Application you will see a change in the user interface. We made the pages a bit more handy for mobile usages. You can navigate through the reports by clicking the tiles.

We have prepared a 13 minute screen cast to run through the Twittairport Web Application and to show its main capabilities and statistics.

More information?

You want to get more insight in airports on Twitter? “Twittairport” guides you through the numbers! Start here …

As far you would like to know a bit more about the data or if you would like to ask for the entire list of airports, please leave us a comment or send an e-mail to sven@solterbeck.net.

Most rated tweets by airports in March 2015: 150 souls are devoid of any statistics

Which tweets by airports got in March 2015 the most retweets and favorites from followers and other Twitter users? Our web based analysing tool Twittairport is reporting the list of the most retweeted and favorited statuses. The table shows the recent airport’s statuses, which were rated 50 times or more.

For the ten top rated statuses in March 2015 we have the Tweet embedded here.

No. 1 – London City Airport (UK)

London has a nice touch considering for Mother’s Day. Each Retweet offered the chance to win a gift voucher. And with Tweet No. 2 user can win a voucher after retweeting this Easter Tweet. Contests provide excellent opportunities to mobilize the Twitter community and to generate the highest possible response.

No. 2 – London City Airport (UK)

No. 3 – Chubu Centrair International Airport (Nagoya/Japan)

No. 4 – Chubu Centrair International Airport (Nagoya/Japan)

No. 5 – Airport Group AENA (Spain)
RIP 4U9525 – Our deepest sympathy for the families and friends of the victims of the severe plane crash.

No. 6 – Dublin Airport (Ireland)

No. 7 – Chubu Centrair International Airport (Nagoya/Japan)

No. 8 – Dublin Airport (Ireland)

No. 9 – Dublin Airport (Ireland)

No. 10 – London City Airport (UK)

More information?

You want to get more insight in airports on Twitter? “Twittairport” guides you through the numbers! Start here …

As far you would like to know a bit more about the data or if you would like to ask for the entire list of airports, please leave us a comment or send an e-mail to sven@solterbeck.net.

Twittairport (Vol. 32): March Findings – Analyzing the Twitter accounts of 754 airports

Airports on Twitter in numbers: More than 750 accounts, more than 3.9 million followers, 720 thousand friends and 50 thousand tweets every month. Twittairport by solterbeck.net is a free of charge tool. You are able to report the most important changes of worldwide airport’s Twitter accounts based on monthly statistics. There you will find all reports of followers, friends, and states of the world’s most extensive compilations on Twitter accounts from airports.

If you now enter our Twittairport Web Application you will see a chance in the user interface. We made the pages a bit more handy for mobile usages. You can navigate through the reports by clicking the tiles.

Twittairport’s monthly update

Here are our March 2015 findings:

Top airports by followers by number

  • No. 1: London Heathrow (Twitter username: @HeathrowAirport, IATA code: LHR, last month’s rank: 1)
  • Full List …

Top airports by followers by change

  • No. 1:Dubai Airport (Twitter username: @DubaiAirports, IATA code: DXB, last month’s rank: 1)
  • Full List …

Top airports by friends by number

  • No. 1: London Heathrow (Twitter username: @HeathrowAirport, IATA code: LHR, last month’s rank: 1)
  • Full List …

Top airports by friends by change

  • No. 1: OMA Airport Group in Monterrey, Mexico (Twitter username: @OMAeropuertos, IATA code: NTR, last month’s rank: 6)
  • Full List …

Top airports by statuses by number

  • No. 1: The official account of the Zulia (Venezuela) State Airports Black Gold, St Barbara and mainly the international airport La Chinita (Twitter username: @AeropuertoZulia, IATA code: MAR, last month’s rank: 1)
  • Full List …

Top airports by statuses by change

  • No. 1: Aeropuerto Internacional Jacinto Lara in Barquisimeto, Venezuela (Twitter username: @aeropuertolara, IATA code: BRM, last month’s rank: 1)
  • Full List …

Top airports by degree of Interaction

  • Schiphol, Heathrow Airport and Gatwick headed the list of Twittairports with the highest interaction of around 94%-98% replies and retweets. Almost all tweets these airports released were directs responses on requests and comments of their passengers, visitors and other stakeholders. These airports posted in March 2015 each between 1,600 and 2,000 tweets. @dxbupdates is Dubai Airports’ real-time flight information service. They released last month 778 replies. This results in 100% interaction. All airports by degree of interaction …

Top Airports by number of Feedback

  • Caracas Airport, Venezuela (Twitter username: @svmi, IATA code: CCS) united 1.571 retweets and 343 favorites on 605 tweets. That is 49.07% of their March tweets. On the other hand two of three tweets Bologna Airport, Italy (Twitter username: @BLQairport, IATA code: BLQ) released in March were retweeted or favorites by thier followers and other Twitter users. All airports by number of Feedback …

Statuses by time of day & day of week

  • What day of the week the airports published their tweets? The Top Three Tweeting Days of the Week are Monday, Tuesday and Thursday (last month: Friday, Thursday and Tuesday). All airports by day of week …
  • What time of day the airports published their tweets? The most short messages had been tweeted daily between 9.00 h and 16.00 h (last month: 9.00 to 16.00). All airports by time of day …

Full Service Provider

  • According to the number of monthly tweets and its interaction one can state: Airports with more than 672 tweets per month (7 * 24 * 30) are very likely Twitter users, which have posted continuously during their daily operation time. These are airport accounts like @aeropuertolara, @AeropuertoZulia, @Schiphol, @HeathrowAirport, @Gatwick_Airport, @SVMI, … See Rank 1 to 16 of this list. As far you go through their timelines, you will see daily and regulary tweets posted between early morning and nighttime.

Learn more about Twittairport

We have prepared a 13 minute screen cast to run through the Twittairport Web Application and to show its main capabilities and statistics.

More information?

You want to get more insight in airports on Twitter? “Twittairport” guides you through the numbers! Start here …

As far you would like to know a bit more about the data or if you would like to ask for the entire list of airports, please leave us a comment or send an e-mail to sven@solterbeck.net.

More insight in Social Media markets: Twittairport report “Monthly imported datasets” can be filtered by country

Monthly imported datasets Twittairport (C) by Solterbeck.net, 2015Recently we got a request on having a report about the airport user accounts and the Twitter Indicators for a country. This is a helpful feature to reveal the potential regional Social Media market. You will find this data table under the link “Monthly imported datasets” on our Twitter elements page.

On the right side (or at the bottom of the mobile page) you can filter the monthly data list by country. Click the drop down list, select the country name to filter the dataset list. You will get to see the Twitter indicator list for all User accounts of the selected country. The get the full list, go back to the drop down list, select “– No filter –” to see again all records.

Monthly imported datasets Twittairport (C) by Solterbeck.net, 2015

This table shows the records, which are collected with the closing of a reporting month. “Load Id” is the timestamp at which the record was created.

Which Airport is top of the Twittairport chart for Interaction?

“After only three weeks of service @DXBUpdates the Dubai Airports real-time flight information service jumps to the number 1 spot”, Paul Brugger, CEO of Irish software company TIC, states at LinkedIn, “beating 749 other airport accounts with a massive 99.89% for interaction.”

Paul refers to our Twittairport Web App. Amongst other statistic, this tool shows the Interaction an airport Twitter account has with other Twitter users: Like sending them a @reply or retweeting one of their Tweets. In comparison to the total number of airports’ posts one can see how responsive their Twitter service is.

One Airport might act more like a storyteller or like a proactive advisor. Other airports want to share the passengers’ moments with the social crowd and retweet other Tweets.

Top 10 Twittairports and their Degree of Interaction (February 2015) by solterbeck.net

This Interaction chart shows the share of replies and retweets in the total number of Tweets of particular airports released in February 2015. The rank is in accordance with the total number each airport released last month. Airport Barquisimeto International in Venezuela (Twitter username @aeropuertolara) wrote 3,199 Tweets in February. 62.58% of them were retweets. 36.95% were literal posts. As we can see in their timeline most of these Tweets are flight status messages.

However, Schiphol Airport (Amsterdam, Netherlands) uses Twitter to intensive customer communication. 98.08% of total tweets in February were replies to customer tweets. Amsterdam numbers were exceeded by the Twitter account of Dubai Airport. “The @DXBUpdates Service… communicates to passengers personally, based on the passengers individual flight data and social profile. The multilingual service is fully automated, providing real-time flight updates as well as exclusive airport offers”, Paul further writes at that LinkedIn post. The software behind is BizTweet, a product by Mr Brugger’s company TIC. “BizTweet uses advanced decisioning technology to ensure the communication is both relevant and personal.” The Irish software company launched BizTweet at Dubai Airport on 3 February 2015. Taking part by simply entering the passenger’s Twitter handle in the Airports Website or tweet the flight number to @dxbupdates.

Example of a personal BizTweet message from @dxbupdates:

We have asked Paul Brugger recently, what is the difference to the similar Twitter Service at other airports? We were told, that usually these airports “provide the same content to everyone on the same flight, ours is personal based on the pax data.” What if two guys would take the same flight. Wouldn’t the both get the Costa Coffee voucher? Paul added: “DXB have the ability to change that based on social and/or flight data.” Everything is possible, nothing is stipulated – a clever approach.

Most rated Tweets by airports in February 2015: Fun, fail, festival.

Which tweets by airports got in February 2015 the most retweets and favorites from followers and other Twitter users? Our web based analysing tool Twittairport is now reporting the list of the most retweeted and favorited statuses. The table shows the recent airport’s statuses, which were rated 50 times or more: You will find the statistical numbers and you can click straight through to the Tweet’s representation in Twitter.

For the ten top rated statuses in February 2015 we have the Tweet embedded here.

No. 1 – Los Angeles Airport (USA)

We are not pretty sure about what the hype was at @flyLAXairport. A guy, named @douncasterlou aka @poyboylouwt (with a rofile photo, showing obviously One Direction pop star Louis Tomlinson) tweeted on February, 5th, that he lost his parents at Los Angeles Airport. He sent after two pictures (we don’t know, what they really show? A band on the run?), how his parents should look like. Weird. @flyLAXairport asked later whether the parents were found. A joke, where Thousands of Followers enjoyed.

No. 2 – Newcastle Airport (England)

No. 3 – Chubu Centrair International Airport (Nagoya/Japan)

No. 4 – Queen Alia International Airport (Jordan)

No. 5 – Singapore Changi Airport

No. 6 – Dallas Forthworth Airport (USA)

No. 7 – Chubu Centrair International Airport (Nagoya/Japan)

No. 8 – Chubu Centrair International Airport (Nagoya/Japan)

No. 9 – Chubu Centrair International Airport (Nagoya/Japan)

No. 10 – Dublin Airport (Ireland)

More information?

You want to get more insight in airports on Twitter? “Twittairport” guides you through the numbers! Start here …

As far you would like to know a bit more about the data or if you would like to ask for the entire list of airports, please leave us a comment or send an e-mail to sven@solterbeck.net.

Twittairport (part 30): February Findings – Analyzing the Twitter accounts of 753 airports

Airports on Twitter in numbers: More than 750 accounts, more than 3.9 million followers, 710 thousand friends and 49 thousand tweets every month. Twittairport by solterbeck.net is a free of charge tool. You are able to report the most important changes of worldwide airport’s Twitter accounts based on monthly statistics. There you will find all reports of followers, friends, and states of the world’s most extensive compilations on Twitter accounts from airports.

Twittairport’s monthly update

Here are our February 2015 findings:

Top airports by followers by number

  • No. 1: London Heathrow (Twitter screen name: @HeathrowAirport, IATA code: LHR, last month’s rank: 1)
  • Full List …

Top airports by followers by change

  • No. 1:Dubai Airport (Twitter screen name: @DubaiAirports, IATA code: DXB, last month’s rank: 1)
  • Full List …

Top airports by friends by number

  • No. 1: London Heathrow (Twitter screen name: @HeathrowAirport, IATA code: LHR, last month’s rank: 1)
  • Full List …

Top airports by friends by change

  • No. 1: Leeds Bradford Airport in Leeds, UK (Twitter screen name: @LBIAirport, IATA code: LBA, last month’s rank: 7)
  • Full List …

Top airports by statuses by number

  • No. 1: The official account of the Zulia (Venezuela) State Airports Black Gold, St Barbara and mainly the international airport La Chinita (Twitter screen name: @AeropuertoZulia, IATA code: MAR, last month’s rank: 1)
  • Full List …

Top airports by statuses by change

  • No. 1: Aeropuerto Internacional Jacinto Lara in Barquisimeto, Venezuela (Twitter screen name: @aeropuertolara, IATA code: BRM, last month’s rank: 1)
  • Full List …

Top airports by degree of Interaction

  • Dubai, Schiphol and Heathrow Airport headed the list of Twittairports with the highest interaction of around 96%-99% replies and retweets. Almost all Tweets these airports released were directs responses on requests and comments of their passengers, visitors and other stakeholders. All airports by degree of interaction …

Statuses by time of day & day of week

  • What day of the week the airports published their tweets? The Top Three Tweeting Days of the Week are Friday, Thursday and Tuesday (last month: Monday, Thursday, Friday). All airports by day of week …
  • What time of day the airports published their tweets? The most short messages had been tweeted daily between 9.00 h and 16.00 h (last month: 9.00 to 16.00). All airports by time of day …

Full Service Provider

  • According to the number of monthly tweets and its interaction one can state: Airports with more than 672 tweets per month (7 * 24 * 30) are very likely Twitter users, which have posted continuously during their daily operation time. These are airport accounts like @aeropuertolara, @AeropuertoZulia, @Schiphol, @HeathrowAirport, @Gatwick_Airport, @OMAeropuertos, … See Rank 1 to 14 of this list. As far you go through their timelines, you will see daily and regulary tweets posted between early morning and nighttime.

More information?

You want to get more insight in airports on Twitter? “Twittairport” guides you through the numbers! Start here …

As far you would like to know a bit more about the data or if you would like to ask for the entire list of airports, please leave us a comment or send an e-mail to sven@solterbeck.net.